Begin with the reason for the conversation

Your next step depends on what you are trying to achieve. Write a short description of the property, its current use and the timing you have in mind. An exploratory conversation does not require a fully packaged sale, but it should make your situation understandable.

Build a property information file

List the documents you hold and the ones you need to locate. That might include the title information, tenancy paperwork, service-charge statements where relevant and records of work carried out. Keep originals in a secure location. An initial enquiry is not the place for identity documents or tenant personal information.

Make uncertainties visible

If you do not know an answer, mark it as missing rather than filling the gap with an assumption. A prospective buyer’s advisers may need to ask further questions. A dated record of what is known helps avoid the same question being answered differently by several people.

Take advice on the proposed sale route

A tenanted sale can involve questions about the tenancy, access and the owner’s obligations. Ask a qualified adviser to consider the facts and current requirements before acting. This guide is an organisational checklist, not advice about changing or ending a tenancy.

Start a focused enquiry

Tell L&M the general location, property type, occupancy and preferred timing. We reply to talk through routes and what to prepare. L&M does not currently introduce buyers or market properties.

Put it into practice

A property information file index

One row per document. Mark what you hold, where it is and what is still open. It is an organising tool, not a list of legal requirements.

DocumentHeld?Where it isOpen question
Title informationYesSolicitor’s file; scanned copy in the property folderNone
Tenancy agreement and renewalsYesProperty folderConfirm the current end date
Deposit paperwork, if a deposit was takenPartlyEmail from the schemeFind the information given to the tenant
Certificates and reports, with datesYesProperty folder, earlier versions keptWhich next need attention
Records of work carried outPartlyContractor emailsInvoice for last year’s roof repair
Service-charge statements, where relevantNot applicable——

Invented example. Adapt it to your own situation.

This is a practical preparation guide. Decisions about a particular property should be made with relevant qualified advisers and current information.