Start with the job, not the software
A useful property file lets you find the original document, understand which version it is and identify anything still to do. Make a list of the questions you regularly struggle to answer: where is the report, what did it say, who followed up and what evidence shows completion? A dedicated tool is useful only if it improves the routine you actually need.
When folders and a spreadsheet work well
A consistent folder per property, a document index and a calendar can be enough when you keep them current. Save earlier versions clearly, link to the original files and review the action list regularly. A spreadsheet has low additional cost if you already use one, but its consistency, access controls and reminders depend on how you set it up.
When a dedicated tool may help
Consider software when repeated searching, separate versions and follow-up work become hard to track. Look for property-linked documents, a visible action list, user-confirmed dates and an export you can inspect. Check whether the workflow suits the type of letting you manage. Do not treat a feature list as evidence that the tool covers every duty.
Compare the whole cost
Compare the subscription with your own admin routine, not with an invented fine or an assumed legal outcome. Include setup and migration time. If saved time has value to you, record the hourly rate and minutes you assumed. A positive calculation is not a promise of cash saved; a negative one may mean your current system is sufficient.
Check the exit route
Ask whether you can retrieve the originals, earlier versions and an understandable activity record. Read retention, account closure, storage limits and support terms before uploading real documents. Property files may contain personal information, so access and sharing deserve the same care as organisation.
What L&M is preparing
LetDuty is being prepared for public release. It is designed around ordinary single-household lets in England, with documents, actions, reminders and dated evidence exports. Landlord is £9/month for 1–5 supported homes. The first five approved genuine pilot businesses can receive an introductory first month at £4.50, then £9/month; joining does not reserve a place. Public purchase is not open; the launch list receives confirmed pricing and availability. The tool does not certify legal compliance.
Put this into practice
Use the checklist below, then follow the relevant route when you are ready.
Get launch and pricing updatesPut it into practice
Compare your record-keeping routine
Copy these questions into your own notes. Use observed facts or mark a question unresolved.
| Question | What to record |
|---|---|
| Find a document | Where you looked, the time taken and whether you found the original. |
| Check a version | How you identified the relevant version and date. |
| Follow up work | How an open action stays visible until completion is evidenced. |
| Compare costs | Subscription, setup time and your own assumptions. |
| Leave the service | How you retrieve files and what retention terms apply. |
Invented example. Adapt it to your own situation.
This is a practical preparation guide. Decisions about a particular property should be made with relevant qualified advisers and current information.